How do I send something back?

You can use your own shipping method or we can send you a DHL return label for US$50. Print it out, package it and they'll pick it up. Too easy.

If you'd like to purchase a return label, head over to our resize product and choose it from the dropdown.

Sending something back to be resized?

**SUPER IMPORTANT INFO**

  1. Please read the Item Details of the listing and include all the info asked for when you checkout (copy and paste it into the notes)
  2. When you send the ring back to us (our address is below) make sure the name on the return address matches the name on the resize order.  We receive a lot of mystery packages :)

**EVEN MORE IMPORTANT INFO**

Rings can get hung up in New Zealand customs - to avoid this:

  1. Place a value less than $100US on the item
  2. Write "return for warranty repair" on the customs form
 "If you want to insure the item for its retail value, that's fine but please be aware, you might have to deal with NZ Customs to explain to them that it's a temporary import and/or pay the import transaction fee (usually around $80US)."

AHJ

19 Airlie Street

Glenduan, RD1

Nelson 7071

New Zealand

Need more help? Flick us an email.